Frequently Asked Questions
Everything you need to know about shopping with Poppy & Pine.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a confirmation email with a tracking number.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. Since our curated pieces come from various designers, we recommend checking the specific measurements provided for each garment.
Do you offer international shipping?
Yes, Poppy & Pine ships worldwide! Shipping costs and delivery times vary by destination and will be calculated at checkout.
How should I care for my Poppy & Pine garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, washing in cold water and hanging to dry is best for our delicate fabrics.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.